LuxLife The Perfect Gift Awards 2023

LuxLife The Perfect Gift Awards 2023 - NicolaJaneCreates Wins Best Family-Run Personalised Gifts Company - South East England

LUXlife Magazine
Best Family-Run Personalised Gifts Company 2023 - South East England

Based in Hampshire, NicolaJaneCreates Ltd is a family run business that sells custom home décor and personalised gifts through an easy-to-use online store, including pebble people picture frames, scrabble art, photo collages, personalised prints, family trees, and more. The company strives to deliver items that are completely customised and unique to match the desired finish for the customer’s special occasion. Here, we find out more about the business from Founder and Owner Nicola Poulson, known as Nicky.

In 2015, Nicky discovered her passion for creating personalised gifts when she decided to try her hand at making a personalised frame for her father. Needless to say, the project went very well, and her first creation is still proudly displayed in his kitchen to this day.

From this point, Nicky decided to pursue her love for gift creation as a hobby alongside her fulltime job, but as orders increased it became apparent that she couldn’t keep doing both. With a young family, the flexibility of self-employment was appealing, so she decided to leave the corporate world of recruitment after 13 years and start her own business, initially called Marvel-ous Creations by Nicky.

Now, eight years later, Nicky’s business has undergone impressive evolution. Having started out selling only to the UK, it now also sells via multiple channels across Europe and the US. As well as this, rather than working at her kitchen table, she now works from a designated workshop with a growing team. In 2022, Marvel-ous Creations by Nicky underwent a rebrand due to its diversifying product lines, leading to the birth of NicolaJaneCreates.

Today, NicolaJaneCreates delivers premium custom gifts that are perfect for any occasion, including birthdays, weddings, anniversaries, engagements, baby showers, bridal showers, remembrance, Christmas, christenings, Valentine’s Day, Father’s Day, Mother’s Day, and more. They also make great thank you gifts for teachers. All its products are custom made to order at the company’s family workshop in Hampshire, ensuring that each gift perfectly suits the person and occasion.

NicolaJaneCreates aims to serve as the go-to one stop shop for the special moments in its customers’ lives. To achieve this, it goes above and beyond to deliver an exceptional customer experience. It doesn’t want people to simply purchase a product from its website and passively await its delivery. Instead, it works with them in collaboration to create an item that is special, loved, and will be displayed for many years to come. Nicky comments, “Some of our best selling gifts have come from working with a customer to realise their idea. We simply add our special touches and hey presto, it's a bestseller!” Importantly,

NicolaJaneCreates only uses the best quality materials to produce its outstanding personalised keepsakes. Throughout the creation process, the company’s team engage with the customer regularly, sending them proof images to ensure that there are no mistakes, and that the final product surpasses expectations. “In our business, the ‘Perfect Gift’ is when a customer opens their purchase and finds that it is complete and lacking in nothing; it fully accomplishes what they were expecting and more,” explains Nicky. “It’s that gift that you can’t wait to give to someone special and see their face when they open it. If it brings happy tears, then that’s a bonus!”

The excellent standard of the products and services delivered by NicolaJaneCreates is highlighted by its 4.8-star rating on Trustpilot, where more than 50 customers have left excellent feedback for the company. For example, one review states, “I ordered a personalised pebble photo frame from Nicola Jane for a Christening gift and absolutely love it! It is exactly what I wanted, and the service was excellent. I would definitely recommend.”

In light of this glowing praise, it is no surprise that NicolaJaneCreates has been awarded Best Family-Run Personalised Gifts Company in The Perfect Gift Awards 2023. We are delighted to congratulate Nicky and her team on this accomplishment and wish her the best of luck in the years to come.

Company Name: NicolaJaneCreates Ltd
Contact: Nicola Poulson
Web Address:

LuxLife The Perfect Gift Awards 2023

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